Training Workshops:

Our clients are always amazed about how they have personally improved their selling skill awareness and effectiveness.  The reason our programs are so well-received is because each Eclipz Module is presented with the client’s current selling challenges, need level and best learning frequency in mind.

Here are examples of just a few of the Modules presented:

Sales Modules:

Building a Neighborhood  – Learn Eclipz’s Selling Process to build sales more consistently

Cold-Calling Skills – Turn Suspects into Prospects who want to buy your product or service

Closing Strategies & Techniques – When to close and how to close

Target Account Selling – For more complex sales with multiple decision makers and organizational challenges

STAR Customers – Learn how to maintain key accounts and identify early warning signs of potential attrition

Objections – Use the latest sales psychology to better handle negative responses

Motivation – Energize the sales force, removing stumbling blocks and develop a winning “can do” attitude

Networking – Expand the business internally and externally through referrals

Customer Service Modules:

Customer Service Selling Skills – Turn order takers into order makers

Building Customer Satisfaction – Increase the level of value to your customers and manage retention

Customer Management – Understand the psychology of complaints and complaint management

Team Building – Create a positive team able to work together efficiently and communicate effectively

Management Modules:

Sales Coaching – teach your sales team to be more effective and productive.  Learn how to select new sales people, how to turn the existing average sales person into STAR performers, and how to manage the STAR professionals.

Assertiveness – From Motivations to Execution

Understand the different employee assertiveness types and learn how to motivate and manage them

Our workshops can be facilitated at your location or at our Oak Brook office.  Workshop modules can be delivered over a 2 hour series of sessions or half-day, one-day or multiple-day sessions.

Contact Eclipz at 630-990-1400 about your particular sales or customer service situation and needs.